Frequently Asked Questions

StarKid is a family task management app that helps parents motivate their children through a positive reward system. Children earn stars by completing tasks and chores, then spend those stars on rewards you set up. It's designed to make household responsibilities fun while teaching valuable life skills.

Getting started is easy! Download our iOS app, create your parent account, then add your children's profiles. Set up age-appropriate tasks and rewards, and you're ready to start earning and spending stars together!

Yes! StarKid offers a comprehensive free tier that includes core task management, reward tracking, and progress monitoring for your family. We may introduce premium features in the future, but the essential functionality will always be available at no cost.

You can add multiple children to your StarKid account. Each child gets their own profile with individual star counts, tasks, and progress tracking.

Absolutely! You can create custom tasks specific to your family's needs and set up personalized rewards that motivate each child. Choose from our templates or create your own from scratch.

Yes, you can easily reset your password using the "Forgot Password" link on the login screen. We'll send you a secure reset link via email.

When your child completes a task, simply tap the task in the app and confirm completion. Stars are automatically awarded based on the value you've assigned to each task. You'll see a fun celebration animation that makes earning stars exciting!

When your child has earned enough stars for a reward, they can request it through the app. You'll receive a notification to approve the reward, and the stars will be deducted from their account. This teaches them about saving, spending, and delayed gratification.

Yes, as a parent you have full control over star management. You can adjust star counts if needed for corrections or as consequences for behavior that needs addressing.

Currently, StarKid is available as a native iOS app. We're focused on delivering the best possible experience on iOS first, with plans to consider other platforms in the future.

Absolutely. We take your family's privacy and security seriously. All data is encrypted and stored securely. We never share your personal information with third parties, and you maintain full control over your family's data.

We're here to help! If you encounter any issues, please use our feedback form to report the issue or email us directly at support@starkid.ca. We're constantly improving and your feedback helps us fix issues quickly.

Start with simple tasks worth 1-2 stars (like putting toys away) and larger tasks worth 3-5 stars (like cleaning their room). Adjust based on your child's age, the task difficulty, and what motivates them. You can always adjust star values as you learn what works best.

Great rewards can be experiences (like choosing the movie for family night), privileges (extra screen time), small treats, or special activities. The best rewards are things your child values and are appropriate for your family's budget and values.

Try involving your child in choosing their own rewards, or switch to experience-based rewards rather than material ones. Sometimes adjusting the star values or introducing time-limited special rewards can reignite motivation.