StarKid Privacy Policy

Last updated: August 11, 2025

We care deeply about your family's privacy. This policy explains what we collect, how we use it, and your rights. We've kept it simple so you can quickly understand how your information is handled.

At a Glance

  • Account Information: Your email, name, and password to create your account.
  • Family Data: Children's names, ages, chore lists, reward preferences, and progress tracking.
  • Usage Information: How you use the app to help us improve StarKid.
  • Technical Data: Device type, app version, and crash reports for troubleshooting.

1. Information We Collect

  • Provide and improve StarKid's services
  • Sync your family's data across devices
  • Provide customer support when needed
  • Comply with legal requirements

We never: Sell your data, share it with advertisers, or use it for purposes beyond running StarKid.

2. How We Use Your Data

We comply with COPPA (Children's Online Privacy Protection Act):

  • Children cannot create accounts directly
  • Parents control all children's information
  • We collect minimal child information (names, ages, task completion)
  • No advertising or tracking of children

3. Children's Privacy

We do not sell, rent, or share your personal information except:

  • Service Providers: Trusted partners who help us run StarKid (hosting, analytics) under strict privacy agreements.
  • Legal Requirements: When required by law or to protect rights and safety.
  • Business Transfer: If StarKid is acquired, your data would transfer under the same privacy protections.

4. Data Sharing

  • We keep your data while your account is active.
  • When you delete your account, we delete your data within 30 days.
  • Some data may be retained longer for legal compliance (like payment records).
  • We may keep anonymous usage statistics to improve StarKid.

5. Data Retention

We protect your data with:

  • Encryption in transit and at rest
  • Limited access controls for our team
  • Regular security monitoring and updates

No system is 100% secure, but we work hard to protect your family's information.

6. Security

You can:

  • Access and download your data at any time
  • Correct or update your information
  • Delete your account and all data at any time
  • Contact us with privacy questions or concerns

7. Your Rights

We may update this policy occasionally. We'll notify you of significant changes via email or app notification.

8. Changes to This Policy

Questions about privacy?

Email us: privacy@starkid.ca

We respond to all privacy inquiries within 48 hours.

9. Contact Us